Shipping Policy

Processing Time

All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email once your order has been shipped.

Shipping Methods & Delivery Times

Shipping Destinations

We ship to over 50 countries worldwide. Delivery times may vary depending on your location and customs clearance procedures. Please note that we are not responsible for any customs duties, taxes, or import fees that may apply to your order.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can track your package using the tracking link provided in the email. Please allow 24-48 hours for the tracking information to update.

Order Issues

If your package is lost, damaged, or delayed beyond the estimated delivery time, please contact our customer support team immediately at support@mantleglow.com. We will work with the shipping carrier to resolve the issue as quickly as possible.

Wrong Address

Please double-check your shipping address before placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error after placing your order, please contact us immediately and we will do our best to update it.